Domestic

Please note that we do not ship on weekends or US holidays. If an item you ordered is out of stock, we will contact you and provide an approximate date of shipment or assist you with selecting an alternate item. Be sure to add EasyMeow to your approved sender list as some e-mail providers may filter as spam.

When placing your order, please review your shipping address carefully. Shipping fees are non-refundable.

We are happy to be able to provide our customers with affordable $5 flat rate standard shipping. Orders are shipped by a carrier of our choice (either USPS or FedEx) and can take up to two weeks for delivery. All orders are shipped from our warehouse in Keene, New Hampshire.

Please note that all orders ship next business day; we do not ship on weekends or US holidays.

International

Please review your shipping address carefully to be sure your country’s postal service delivers to the address exactly as you have provided. A daytime phone number should also be included where you can be reached if delivery problems arise. Refund is issued for merchandise only. Shipping fees are non-refundable as returned package is not re-shipped.

All sales are final.

You assume full responsibility of any additional import charges by completing your order. EasyMeow does not pay import taxes, duties or brokerage fees nor are they included in our shipping rates. Contact your local Customs office for estimated fees. These fees will need to be paid for your package to be delivered. No refund is issued on the circumstance that the shipping carrier is unable to collect duties or brokerage fees associated with your order. Returns and exchanges are not made for international orders. Please contact us on [email protected] within three business days of delivery if your order contains defective or incorrect items.

International orders are shipped by a carrier of our choice, either United States Postal Service (USPS) or FedEx International Mail Service (FIMS). Both carriers deliver to your local Customs agency who will then distribute to your local postal service for delivery. 

All international shipments are subject to delays in Customs, and therefore delivery dates are estimated.

USPS Priority Mail: 2-4 weeks with tracking information.
USPS First Class: 3-5 weeks with tracking information.